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What Is PointClickCare? 

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PointClickCare - Modernizing Senior Care with Technology

The senior care industry is evolving fast. Facilities need efficient ways to manage patient data, reduce compliance errors, and improve care outcomes. That’s where PointClickCare leads the way. As a cloud-based EHR platform built exclusively for senior care and post-acute providers, it helps streamline every part of care, from intake to discharge.

Used by over 21,000 providers across the U.S. and Canada, PointClickCare is the preferred choice for skilled nursing facilities, assisted living centers, and memory care units.

What is PointClickCare?

PointClickCare is an integrated electronic health record (EHR), billing, and care management solution created specifically for long-term and post-acute care (LTPAC) settings. It helps healthcare professionals:
This all-in-one platform enhances the quality of care while reducing the operational burden on staff.

Top Features of PointClickCare

  • 1. Clinical Workflow Management

    PointClickCare offers digital charting tools that reduce paperwork and errors. Care teams can document vitals, medication administration, and progress notes in real-time.

  • 2. eMAR and Pharmacy Integration

    With PointClickCare's built-in eMAR system, medication tracking becomes seamless. Alerts, audits, and pharmacy syncing help avoid missed or incorrect doses.

  • 3. Revenue Cycle Management

    Its financial module simplifies Medicare, Medicaid, and private billing. PointClickCare ensures timely reimbursements with reduced claim denials.

  • 4. Analytics and Reporting

    Access to real-time data dashboards lets administrators monitor performance metrics, regulatory compliance, and clinical KPIs—all from a single interface.

  • 5. Family Engagement Tools

    PointClickCare includes secure portals for families to stay informed about their loved one’s care. This improves satisfaction and transparency.

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Why Facilities Choose PointClickCare?

  • Built for Senior Care

    Unlike generic EHR platforms, PointClickCare is designed specifically for the long-term care industry. It understands the unique needs of SNFs, ALFs, and post-acute care.

  • Scalable and Cloud-Based

    Whether your facility has 25 or 250 beds, PointClickCare scales to meet your needs. Cloud-based access enables teams to update records in real time, even across locations.

  • Compliance and Audit-Ready

    With built-in PDPM, QAPI, and MDS 3.0 tools, PointClickCare helps facilities meet federal guidelines and score higher on Five-Star ratings.

Real-World Impact: A Case Study

After implementing PointClickCare, a 110-bed facility in Illinois saw measurable improvements:
The administrator credited PointClickCare with unifying their teams and improving resident outcomes.

Integration and Customization

PointClickCare easily integrates with other platforms such as:
You can customize modules based on your facility’s workflow—whether clinical, administrative, or both.

Getting Started with PointClickCare

If you’re ready to modernize your senior care facility, here’s how to begin with PointClickCare:

Conclusion

Choosing the right EHR system is critical for operational efficiency, compliance, and quality care. PointClickCaredelivers unmatched functionality tailored to the long-term care industry. From skilled nursing to assisted living, this platform is the backbone of modern senior care.

If you’re in the business of improving lives in long-term care, it’s time to consider how PointClickCare can support your mission.

FAQ

1. What is PointClickCare?

It’s a cloud-based EHR and enterprise solution for senior and post-acute care facilities.

2. Does PointClickCare support billing?

Yes, it offers automated Medicare, Medicaid, and private billing tools.

3. Is PointClickCare easy to implement?

Yes, with scalable modules and customer onboarding support.

4. Can PointClickCare connect to hospitals and pharmacies?

Absolutely. It supports full interoperability.

5. Is PointClickCare HIPAA compliant?

Yes, it meets all federal and state data privacy regulations.

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